Accion is seeking a Digital Product Strategy Director to be based in Washington, D.C. Using a blend of design methods and tools such as design thinking, voice of customer, and data/business analytics, the DS Director will spearhead efforts to help our partners develop digital products that truly reflect the needs of their customers and increase their financial capability. These products should have best-in-class UI/UX and be supported by behavioral economics principles.
Working as part of a global, cross-functional team, s/he will lead digital product development from discovery through implementation to support the customer growth strategies of our clients. The DPS Director will need to have a deep understanding of customer financial service needs and how technologies and other factors influence their perspectives, experience and decision making.
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Accion is a global nonprofit committed to creating a financially inclusive world, with a pioneering legacy in microfinance and fintech impact investing. We catalyze financial service providers to deliver high-quality, affordable solutions at scale for the three billion people who are left out of – or poorly served by – the financial sector. For more than 50 years, Accion has helped tens of millions of people through its work with more than 90 partners in 40 countries. Visit www.accion.org for more.Apply now