ISSP Programs Manager

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ISSP seeks a Programs Manager to oversee the day-to-day operations and the project management of multiple programs, initiatives and staff

General Description

As the leading global professional association in the field of sustainability, we are seeking a candidate with a demonstrated passion for sustainability and for furthering sustainable development globally. This role is a full-time, exempt salaried position, with the potential to carry broader organizational leadership responsibilities. The successful candidate will be encouraged to obtain their SEA/SEP credential if they do not already have it.

Reporting Relationship

This position reports to the ISSP Executive Director

Primary Responsibilities

The Programs Manager is responsible for day-to-day operations, project management of staff/contractors, and programs.

Effectively manage daily operations of the organization, including:

  • Support monthly webinar programming (event setup, presenter support, and host webinar)
  • Support Operations Coordinator activities including member/non-member questions/requests, YM and Freestone platform management, and programming
  • Support ED needs and generate monthly reports
  • Support Communications Manager activities (newsletter, blog, social media, and marketing)
  • Maintain and use a high-level working knowledge of significant developments and trends in the sustainability field
  • Attend meetings as needed/requested

Support ISSP’s fiscal operations and financial reporting per approved annual budget

  • Process credit card payment refunds/adjustments as required
  • Work with bookkeeper to generate monthly financial statements and yearly financial projections
  • Pay organization bills
  • Deposit check payments (through mobile app)

Successfully Project Manage Multiple Initiatives and Programs, including staff and contractors

    • ISSP Owned Courses/Content
    • ISSP Curated Courses/Content
    • ISSP Hosted/Partner Courses/Content
  • ISSP Chapters Program
  • ISSP Memberships
    • Individual
    • Organizational
  • ISSP Partnerships
    • Education
    • Strategic
  • Facilitate continuous improvement of ISSP’s educational products and the Sustainability Professionals Body of Knowledge (SPBOK)
  • Support ED in the development and implementation of a Diversity, Equity and Inclusion program for ISSP



  • Bachelor’s degree required; sustainability knowledge required
  • A minimum of 3 years relevant experience in program/project management, membership association management, or nonprofit management
  • Understanding of climate change, sustainability, ESG/CSR, environmental, and social impact fields. Familiarity with professional credentials and certifications will be an asset
  • Financial management and reporting experience
  • Knowledge of on-demand professional development programming, with experience in developing and managing such programs preferred
  • Demonstrated experience in managing staff and/or volunteers
  • Experience in member development, engagement, and retention
  • Competency in Microsoft/Google applications including Word/Docs, Excel/Sheets, and Powerpoint/Slides
  • Native/bilingual proficiency in English, additional languages preferred

Additional consideration will be given to candidates who:

  • Currently hold or currently pursuing SEA or SEP credentials
  • Have experience in data collection, analysis, and report generation
  • Have experience working with Learning Management Systems (LMS) Association Management System (AMS), and/or Customer Relationship Management (CRM)
  • Have ISSP membership
  • Have multicultural and/or cross-cultural experience

Personal Attributes and Qualities

  • A passion for sustainability, both environmental and social
  • Excellent organizational skills with the ability to prioritize, set, and meet deadlines; delegate effectively, coach staff, set and achieve strategic objectives, and manage multiple projects at one time
  • A natural relationship builder with the ability to engage a wide range of stakeholders and disciplines, including both corporate and educational partners
  • Strong interpersonal and communication skills, a commitment to contribute to a positive, fun work environment
  • Enthusiasm for, and reliability in, collaborating as a team with a wide variety of participants, including ISSP staff, Governing Board, contractors, interns, and volunteers
  • Comfortable working virtually with a distributed team

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ISSP Programs Manager


Monday 22nd November 2021


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